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A Mechanicsburg Healthcare Provider is seeking Customer Service Representatives. These positions are temp-hire and pay $13.49 per hour. The hours are 3:00pm - 11:00pm.
Will work 5 days per week, 2 days off. May work some weekends but will have days off during the week depending on schedule.
- 24/7 Call Center for Prescription Benefit Plans
- Incoming calls from customers and pharmacies about Benefit Plans & Eligibility
- Troubleshoot claims issues that pharmacies have with benefit plans
- 40-60 calls per day, very customer focused and strive to keep wait times under 30 seconds
- Will be trained to handle all issues that come into the call-center. There is much cross-training with the position
- Will also receive calls for the Mail-Order Pharmacy and track delivery of prescriptions medicines in the system
Title: CUSTOMER SERVICE
Location: MECHANICSBURG, PA
Employment Type: Temp/Hire
Industry: CUSTOMER SERVICE
Post Date: 07-16-2019